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Free Shipping Australia Wide+
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
|Where You Live||Estimated Shipping Time|
|Sydney, Brisbane, Melbourne||3-4 weekdays*|
|ACT, Regional NSW, VIC & QLD||5-6 weekdays*|
|TAS, Regional SA, WA & NT||10-14 weekdays*|
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simply let us know within 14 days of delivery and all we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Full Returns Policy can be found here
Beautiful - muted and subtle but colourful - thank you!
excellent rug fits very well into our décor - good buy - quick delivery and excellent service
Rug is working well where we have it, glad we purchased it even if they had to go away and com back because we weren't home, wasn't expecting it to arrive so quickly.
Quick delivery. Hassle free.
firstly loved the price and the rug is better than what I hoped for, love the colours and its so soft - would recommend this product
Works perfect with my area thanks
Exactly as ordered. Great online store.
I purchased the Bayeux Blue & Beige Modern Rug. It can within a few days and was everything I had hoped for and more! The colours are divine and the mug is very stylish and modern. I’d recommend this rug for anyone with a light coloured room and grey couches
Fabulous quick delivery
Picture is exactly how the rug looks