Track Your Order
Enter the tracking number from your dispatch email to see where your rug is. Orders are dispatched within 1 to 3 business days, usually with Hunter Express or Australia Post.
No tracking email yet?
It's sent as soon as your rug is dispatched. Check your spam or promotions folder too.
How long will it take?
Usually 5 to 15 business days after dispatch, depending on where you live. Delivery times
Tracking not updating?
Large parcels can go a few days between scans. If nothing has changed for a week, contact us with your order number.