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Harlequin Rugs
Harlequin Shore Truffle 40605
Sale price $1,390
Special Order Item: Dispatch may take up to 10 Days
Shore Truffle belongs to the stunning collection of Harlequin rugs well known for its unique and elegant pieces. This lovely creation showcases spectacular splashes with multiple rays on a charcoal context adding a dramatic ambiance to any room setting. It is hand tufted made up of wool and viscose mix to exude an elusive yet sturdy material guaranteed to be a focal point in your household.
Features:
- Pure New Wool / Viscose
- Black base with white explosions
- 18 mm pile height
- Hand Tufted
- Custom Sizing Available
- Made in India
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Boogie Woogie Sorbet 42002
Regular price SRP $1,490 Sale price $799 Save $691
Special Order Item: Dispatch may take up to 10 Days
The Harlequin Rug Boogie Woogie Sorbet presents a stripe-within-a-stripe design in a magnificent palette of colours ranging from pink, sky blue and orange. Hand-tufted from 100% Wool which guarantees durability but is suited to any children's room setting. This is a special treat to the eyes without undermining the feet.
Features:
- Pure New Wool
- Pink, orange and blue vertical stripes
- 18 mm pile height
- Hand Tufted
- Custom Sizing Available
- Made in India
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Boogie Woogie Marine 42008
Regular price SRP $1,890 Sale price $1,029 Save $861
Special Order Item: Dispatch may take up to 10 Days
The Boogie Woogie rug from Harlequin rugs collection showcases a running vertical side by side stripe designed in a playful colour palette. It is a luxurious hand tufted rug made of 100% quality wool, vibrant yet tough and robust suited to any kids' room and high traffic areas of the household.
Features:
- Pure New Wool
- Beautiful auqa themed rug with blue,green and yellow.
- 18 mm pile height
- Hand Tufted
- Custom Sizing Available
- Made in India
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Nuru Tabasco 42902
Regular price SRP $1,990 Sale price $1,390 Save $600
Special Order Item: Dispatch may take up to 10 Days
This Nuru rug features a remarkable geometric cut-velvet scheme in a pulsating palette. A distinctive and extravagant pure fine felted 100% pure wool bringing an elusive design which adds depth and character to this piece. This product is certainly cutting edge, forward looking and accessibly priced with a lasting appeal.
Features:
- Pure New Wool
- Scattered line design predominantly red on a grey backing
- 18 mm pile height
- Hand Tufted
- Custom Sizing Available
- Made in India
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Zeal Pewter 43004
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Zeal Pewter from the Harlequin collection made use of brilliant counterchange strokes of horizontal thumps of neutral to gray color laid in cream context. This piece is made of 100% pure wool and projects a solid statement aligned with the contemporary designs bringing luxury and vibrancy into any home setting.
Features:
- Pure New Wool
- Paintbrush stroked design with grey and gold
- 18 mm pile height
- Hand Tufted
- Custom Sizing Available
- Made in India
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Zeal Berry 43005
Regular price SRP $1,990 Sale price $1,390 Save $600
Special Order Item: Dispatch may take up to 10 Days
Zeal berry showcases a unique design of asymmetrical brushstrokes painted in stunning multi colored palette on cream context. This wonderful collection from the very popular Harlequin collection is made of high quality pure wool extensively designed and crafted by experts to give your home a well distinct center point of elegance and prestige.
Features:
- Pure New Wool
- Paintbrush style stripes with purple.
- 18 mm pile height
- Hand Tufted
- Custom Sizing Available
- Made in India
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Lulu Pebble 44601
Regular price SRP $1,990 Sale price $1,390 Save $600
Special Order Item: Dispatch may take up to 10 Days
Lulu Pebble from the well renowned trendy collection of Harlequin presents a playful triangle patterned design in gray, cream and sandy shade an air of luxury into any room setting. The soft, neutral tones of this quality wool rug boost many home decors, while offering soft and luxurious comfort underfoot.
Features:
- Pure New Wool
- Stylish multi colour triangle design
- 18 mm pile height
- Hand Tufted
- Custom Sizing Available
- Made in India
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Lulu Saffron 44603
Regular price SRP $1,990 Sale price $1,390 Save $600
Special Order Item: Dispatch may take up to 10 Days
Lulu Saffron is another popular collection from the fashionable Harlequin set. This showcases multi colored triangle inspired design with a stunning and visually appealing chic plus soft to the underfoot. This masterpiece is made of 100% pure wool which makes it affordable and durable at the same time, suitable in any high traffic areas in your home.
Features:
- Pure New Wool
- Stylish multi colour triangle design.
- 18 mm pile height
- Hand Tufted
- Custom Sizing Available
- Made in India
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Trattino Sea-Glass 44804 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Fun and playful, a recognized brand world wide that portrays quality and exhibits strong reputation. Colorful and modern inspiration is the main focal point of this brand, with unforgettable design that suits almost any space.
Features:
- Origin: INDIA
- Material: WOOL + VISCOSE
- Pile Height: 12MM
- Style: MODERN
- Construction: HAND TUFTED
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Trattino Berry 44805 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Fun and playful, a recognized brand world wide that portrays quality and exhibits strong reputation. Colorful and modern inspiration is the main focal point of this brand, with unforgettable design that suits almost any space.
Features:
- Origin: INDIA
- Material: WOOL + VISCOSE
- Pile Height: 12MM
- Style: MODERN
- Construction: HAND TUFTED
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Paletto Shore 44204 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Fun and playful, a recognized brand world wide that portrays quality and exhibits strong reputation. Colorful and modern inspiration is the main focal point of this brand, with unforgettable design that suits almost any space.
Features:
- Origin: INDIA
- Material: WOOL + VISCOSE
- Pile Height: 12MM
- Style: MODERN
- Construction: HAND TUFTED
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Paletto Berry 44205 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Fun and playful, a recognized brand world wide that portrays quality and exhibits strong reputation. Colorful and modern inspiration is the main focal point of this brand, with unforgettable design that suits almost any space.
Features:
- Origin: INDIA
- Material: WOOL + VISCOSE
- Pile Height: 12MM
- Style: MODERN
- Construction: HAND TUFTED
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Skintilla Midnight 41705 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
All Brink & Campman designs are copyright and covered by worldwide patents
FEATURES:
- Made in India
- Wool & Viscose
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on. Please Note: This item cannot be delivered to a PO Box, only to a street address.
Please note:
Allow for a slight variation of colours depending on monitor settings.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Skintilla Kingfisher 41707 Rug
Regular price SRP $1,990 Sale price $1,390 Save $600
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
All Brink & Campman designs are copyright and covered by worldwide patents
FEATURES:
- Made in India
- Wool & Viscose
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on. Please Note: This item cannot be delivered to a PO Box, only to a street address.
Please note:
Allow for a slight variation of colours depending on monitor settings.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Coquette Slate 41104 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
All Brink & Campman designs are copyright and covered by worldwide patents
FEATURES:
- Made in India
- Wool & Viscose
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on. Please Note: This item cannot be delivered to a PO Box, only to a street address.
Please note:
Allow for a slight variation of colours depending on monitor settings.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Quintessence Heather 41801 Rug
Regular price SRP $1,990 Sale price $1,390 Save $600
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
All Brink & Campman designs are copyright and covered by worldwide patents
FEATURES:
- Made in India
- High Quality Wool
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please Note: This item cannot be delivered to a PO Box address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Segments Stone 41901 Rug
Regular price SRP $3,690 Sale price $2,399 Save $1,291
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
All Brink & Campman designs are copyright and covered by worldwide patents
FEATURES:
- Made in India
- High Quality Wool
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please Note: This item cannot be delivered to a PO Box address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Formation Moonlight 40805 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
All Brink & Campman designs are copyright and covered by worldwide patents
FEATURES:
- Made in India
- High Quality Wool
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please Note: This item cannot be delivered to a PO Box address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Formation Mineral 40809 Rug
Regular price SRP $1,990 Sale price $1,390 Save $600
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
FEATURES:
- Made in India
- High Quality Wool
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please Note: This item cannot be delivered to a PO Box address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Rhythym Saffron 40906 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
All Brink & Campman designs are copyright and covered by worldwide patents
FEATURES:
- Made in India
- High Quality Wool
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please Note: This item cannot be delivered to a PO Box address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Harlequin Rugs
Harlequin Rhythym Indigo 40908 Rug
Regular price SRP $2,990 Sale price $1,790 Save $1,200
Special Order Item: Dispatch may take up to 10 Days
Enjoy this Brink & Campman rug and indulge in a piece that has been crafted by one of Europe's leading designers. Brink & Campman is well renowned throughout Europe and the United States for influencing and setting design and colour trends in rugs and home decor.
Harlequin's rug collections are a prime example of what can happen when creative hand tufted individuality is joined with inspired design. Some of the latest adventures of Harlequins have splashed into the mischievous world of children's rugs. Their design, on par with the playful nature of children, is well suited to creating unique memories for your little ones as they grow up experiencing the joys and wonders of life.
Own a designer piece to cherish for years to come with this exclusive Brink & Campman rug.
All Brink & Campman designs are copyright and covered by worldwide patents
FEATURES:
- Made in India
- High Quality Wool
- Hand Tufted
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please Note: This item cannot be delivered to a PO Box address.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
