Get in touch
Questions about a rug, sizing or an order? Send us a message and a real person will reply. We answer every message ourselves.
Prefer email? hello@rugemporium.com.au
Free room styling
Send a photo of your room and we'll show you how a rug looks in your space, at the right scale.
Request styling →
Sizing help
Send your room measurements and furniture layout and we'll tell you which sizes fit.
Ask about sizing →
About an order
Delivery, returns or a damaged rug. Include your order number so we can help straight away.
Get order help →
How free styling works
- Send us your room. Take a photo from where you'd normally stand, in daylight if you can, showing the floor where the rug will go. Tell us the room size and the rug or rugs you're considering.
- We style it in. We place the rug into your photo digitally, at the right scale for the size you're looking at, so you can see colour and fit.
- Compare before you buy. We email the images back. Try a couple of sizes or colours if you're torn. There's no cost and no obligation.
Sending photos: this form can't attach files. Send the form first and reply to our email with your photos, or email them straight to hello@rugemporium.com.au.