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Free Shipping Australia Wide+
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
|Where You Live||Estimated Shipping Time|
|Sydney, Brisbane, Melbourne||3-4 weekdays*|
|ACT, Regional NSW, VIC & QLD||5-6 weekdays*|
|TAS, Regional SA, WA & NT||10-14 weekdays*|
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simply let us know within 14 days of delivery and all we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Full Returns Policy can be found here
Love the rug!! Great quality and fast service
Beautiful rug, extremely quick and free shipping! Completely satisfied. Great price for a quality product. The rug is nice and soft and thick also. Great for my baby to crawl on. Great customer service! Will definitely buy again in the future. Couldn't recommend more.. A+++
Nice soft rug for my baby to crawl on
Nice rug, maybe a little lighter than I hoped for lifting on the edges
From purchasing to delivery great service and the rug is perfect, children can’t stop lying on it !
Nice, thick rug that looks just as pictured on the site. Very happy with my purchase
Love the rug, looks great in my room and feels nice and plush underfoot