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Rug Culture
Laguna Denim
Regular price SRP $999 Sale price $479Laguna collection evokes style, luxury and sophistication with its clean finish and silky soft texture. These unique shaggy rugs have been expertly designed in Turkey; power loomed to perfection using the finest polypropylene materials. The Laguna denim range boasts of rich navy-blue tint high pile which savors a Westernize ambiance in your office or home setting. It is durable, easy to clean and perfect to add warmth and depth to any contemporary decor.
Features:
- Material: Polypropylene Pile
- Pile Height: 40MM
- Construction: Power Loomed
- Origin: Made in Turkey
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Laguna Rock
Regular price SRP $149 Sale price $109Laguna collection evokes style, luxury and sophistication with its clean finish and silky soft texture. These unique shaggy rugs have been expertly designed in Turkey; power loomed to perfection using the finest polypropylene materials. The Laguna denim range boasts of earth gray tint high pile which savors a Westernize ambiance in your office or home setting. It is durable, easy to clean and perfect to add warmth and depth to any contemporary decor.
Features:
- Material: Polypropylene Pile
- Pile Height: 40MM
- Construction: Power Loomed
- Origin: Made in Turkey
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Laguna Linen
Regular price SRP $249 Sale price $139Laguna linen is power loomed using high-quality synthetic fibers that make these shag rugs durable, easy-care and extraordinary. These range showcases a lush and elegant feel in any room or home area through its earthly tone motif, magnifying opulence and plush texture for the ultimate in comfort. This assures consumers and buyers that the product will not fade or bleed creating a rug rich in texture and ideal for todays design-centered lifestyles.
Features:
- Material: Polypropylene Pile
- Pile Height: 40MM
- Construction: Power Loomed
- Origin: Made in Turkey
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
This item cannot be delivered to a PO Box, only to a street address.
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Orlando Collection Cream Rug
Regular price SRP $449 Sale price $189This rug is discontinued and not eligible for return unless faulty
An explosion of the hottest colours in today's fashion. Silky soft with a highly almost metallic lustre. An absolute fashion statement. Hand tied with a poly blended special yarn for strength and easy maintenance. The pile on these rugs always stand upright and maintenance is easy as the pile won't shed like woollen shag rugs. Make this rug the new conversation point in your home or office.
FEATURES
- Low Shed Pile
- Easy to vacuum
- Water Repellent
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Marrakesh 111 White Rug
Regular price SRP $999 Sale price $489Indulge yourself in this excellent Moroccan berber inspired rug as part of the Marrakesh lineup. This piece strides deeply with bold multicolored palette of diamond patterns duly plotted with mixed patterns giving a truly amazing tribal decor statement. This fine piece of material is expertly woven using polypropylene which highlights a soft 20mm pile, a total eye catcher and everyone would love to have this collection.
Features:
- Material: Polypropylene Pile
- Pile Height: 20MM
- Construction: Power Loomed
- Origin: Made in Turkey
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Orlando Collection Chocolate Rug
Regular price SRP $299 Sale price $129This rug is discontinued and not eligible for return unless faulty
An explosion of the hottest colours in today's fashion. Silky soft with a highly almost metallic lustre. An absolute fashion statement. Hand tied with a poly blended special yarn for strength and easy maintenance. The pile on these rugs always stand upright and maintenance is easy as the pile won't shed like woollen shag rugs. Make this rug the new conversation point in your home or office.
FEATURES
- Low Shed Pile
- Easy to vacuum
- Water Repellent
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Haley Textured Rust Grey Multi Coloured Rug
Regular price SRP $799 Sale price $399These short pile geometric shag rugs are partnered with highlight colours and a gradient effect to produce this statement shag collection. These hand-tufted rugs are super-soft, yarns that will not fade or bleed creating a rug rich in texture and ideal for today's design-centred lifestyles. Better yet, these shag rugs are made with the latest non-shedding fibres, making daily maintenance a breeze. Enjoy a beautifully warm and silky soft texture with this easy care range.
Features
- 12mm non-shedding pile
- Short Microfibre & Polyester Pile
- Handtufted
- Fresh new look
- Easy to keep clean
- Anti static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Orlando Collection Rust Rug
Regular price SRP $449 Sale price $189This rug is discontinued and not eligible for return unless faulty
An explosion of the hottest colours in today's fashion. Silky soft with a highly almost metallic lustre. An absolute fashion statement. Hand tied with a poly blended special yarn for strength and easy maintenance. The pile on these rugs always stand upright and maintenance is easy as the pile won't shed like woollen shag rugs. Make this rug the new conversation point in your home or office.
FEATURES
- Low Shed Pile
- Easy to vacuum
- Water Repellent
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Marrakesh 444 Blue Rug
Regular price SRP $699 Sale price $339Moroccan handicrafts truly is well represented with this unique piece from the Marrakesh collection. Sparkle and bring out the best in every household or room with this one of a kind rug, duly crafted and blushed with a blue mainstream context and sporadic geometric patterns. These rugs are hand weaved and power loomed to perfection giving it an outstanding finish pleasing to the eyes and the underfoot.
Features:
- Material: Polypropylene Pile
- Pile Height: 20MM
- Construction: Power Loomed
- Origin: Made in Turkey
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Orlando Collection Lime Rug
Regular price SRP $99 Sale price $89This rug is discontinued and not eligible for return unless faulty
An explosion of the hottest colours in today's fashion. Silky soft with a highly almost metallic lustre. An absolute fashion statement. Hand tied with a poly blended special yarn for strength and easy maintenance. The pile on these rugs always stand upright and maintenance is easy as the pile won't shed like woollen shag rugs. Make this rug the new conversation point in your home or office.
FEATURES
- Low Shed Pile
- Easy to vacuum
- Water Repellent
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Marrakesh 333 Multi Rug
Regular price SRP $1,490 Sale price $709The Marrakesh collection portrays an astounding Bohemian pattern tinted with excellent array of colors pleasing and implies a rich Moroccan culture in every room setting. This wonderful display features serrated, and jagged diamond designs tinted with vibrant hues creating an attractive and catchy look. Extremely high-quality construction ensures its unique design is clear and defined making it luxurious and sophisticated.
Features:
- Material: Polypropylene Pile
- Pile Height: 20MM
- Construction: Power Loomed
- Origin: Made in Turkey
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Marrakesh 666 Multi Rug
Regular price SRP $999 Sale price $489Marrakesh collection is a range of transitional and bold contemporary patterns in bright colors excellently crafted and machined woven from the softest blend of polypropylene. This rug features exciting diamond and geometric patterns tinted with multicolored linings that will definitely be a statement piece for any available space. It is expertly made in Turkey utilizing the finest set of yarns proven to be stain proof leaving a lasting image for everyone while maintaining that comfort and luxury.
Features:
- Material: Polypropylene Pile
- Pile Height: 20MM
- Construction: Power Loomed
- Origin: Made in Turkey
IMPORTANT TIP: We recommend that an anti-slip pad such as Total Grip is used underneath rugs to prevent slippage between the rug and the surface it is placed on.
Please note: Allow for a slight variation of colours depending on monitor settings.
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Orlando Collection Augr Rug
Regular price SRP $99 Sale price $89This rug is discontinued and not eligible for return unless faulty
An explosion of the hottest colours in today's fashion. Silky soft with a highly almost metallic lustre. An absolute fashion statement. Hand tied with a poly blended special yarn for strength and easy maintenance. The pile on these rugs always stand upright and maintenance is easy as the pile won't shed like woollen shag rugs. Make this rug the new conversation point in your home or office.
FEATURES
- Low Shed Pile
- Easy to vacuum
- Water Repellent
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Platinum Collection Gold Rug
Regular price SRP $699 Sale price $239With colors selected to accent today's contemporary looks, these thick shag rugs are soft and plush. These shag rugs are hand-tufted of super-soft, yarns that will not fade or bleed creating a rug rich in texture and ideal for today's design-centered lifestyles. Each rug blends chunky thick and shiny thinner strands of yarn, for a hefty feel and a dazzling look. Better yet, these shag rugs are made with the latest non-shedding fibers, making daily maintenance a breeze. Choose from a range of the latest neutral contemporary tones. Inviting and stylish, these rugs offer a terrific modern look to any decor.
Features
- Two Texture, thick and thin stands
- Stain Resistant
- Low Shed Soft Micro Fiber
- Easy to Clean
- Anti Static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Oslo Shag Latte Rug
Sale price $99This rug is discontinued and not eligible for return unless faulty
With colours selected to accent today's contemporary looks, these thick shag rugs are soft and plush. These shag rugs are hand-tufted of super-soft, yarns that will not fade or bleed creating a rug rich in texture and ideal for today's design-centred lifestyles. Each rug blends chunky thick and shiny thinner strands of yarn, for a hefty feel and a dazzling look. Better yet, these shag rugs are made with the latest non-shedding fibres, making daily maintenance a breeze. Choose from a range of the latest neutral contemporary tones. Inviting and stylish, these rugs offer a terrific modern look to any decor.
FEATURES
- Low Shed Soft Micro Fiber
- Easy to keep clean
- Two Texture, thick and thin strands
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Orlando Collection Brown Rug
Regular price SRP $299 Sale price $129This rug is discontinued and not eligible for return unless faulty
An explosion of the hottest colours in today's fashion. Silky soft with a highly almost metallic lustre. An absolute fashion statement. Hand tied with a poly blended special yarn for strength and easy maintenance. The pile on these rugs always stand upright and maintenance is easy as the pile won't shed like woollen shag rugs. Make this rug the new conversation point in your home or office.
FEATURES
- Low Shed Pile
- Easy to vacuum
- Water Repellent
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Oslo Shag Chocolate Rug
Sale price $99This rug is discontinued and not eligible for return unless faulty
With colours selected to accent today's contemporary looks, these thick shag rugs are soft and plush. These shag rugs are hand-tufted of super-soft, yarns that will not fade or bleed creating a rug rich in texture and ideal for today's design-centred lifestyles. Each rug blends chunky thick and shiny thinner strands of yarn, for a hefty feel and a dazzling look. Better yet, these shag rugs are made with the latest non-shedding fibres, making daily maintenance a breeze. Choose from a range of the latest neutral contemporary tones. Inviting and stylish, these rugs offer a terrific modern look to any decor.
FEATURES
- Low Shed Soft Micro Fiber
- Easy to keep clean
- Two Texture, thick and thin strands
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Orlando Collection Dark Brown Rug
Regular price SRP $299 Sale price $129This rug is discontinued and not eligible for return unless faulty
An explosion of the hottest colours in today's fashion. Silky soft with a highly almost metallic lustre. An absolute fashion statement. Hand tied with a poly blended special yarn for strength and easy maintenance. The pile on these rugs always stand upright and maintenance is easy as the pile won't shed like woollen shag rugs. Make this rug the new conversation point in your home or office.
FEATURES
- Low Shed Pile
- Easy to vacuum
- Water Repellent
- Anti-static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Penny Pink Grey Textured Multi Coloured Rug
Regular price SRP $399 Sale price $219These short pile geometric shag rugs are partnered with highlight colours and a gradient effect to produce this statement shag collection. These hand-tufted rugs are super-soft, yarns that will not fade or bleed creating a rug rich in texture and ideal for today's design-centered lifestyles. Better yet, these shag rugs are made with the latest non-shedding fibers, making daily maintenance a breeze. Enjoy a beautifully warm and silky soft texture with this easy care range.
Features:
- 12mm non shedding pile
- Short Microfibre & Polyester Pile
- Handtufted
- Fresh new look
- Easy to keep clean
- Anti static
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 365 days of order to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
