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Free Shipping Australia Wide+
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
|Where You Live||Estimated Shipping Time|
|Sydney, Brisbane, Melbourne||3-4 weekdays*|
|ACT, Regional NSW, VIC & QLD||5-6 weekdays*|
|TAS, Regional SA, WA & NT||10-14 weekdays*|
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simply let us know within 14 days of delivery and all we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Full Returns Policy can be found here
Love this rug. Delivery was on time. I’ll be ordering more from here!
We ordered the 280 by 190 size. The rug was the perfect detail for our industrial space and complimented our polished cement floors, wooden table and bright wallpaper.
Great rug, quality better than expected. Rug was as described. Fast delivery.
Exactly as pictured and so soft! Super fast delivery too. We love it!
Prompt delivery, great rug.
Delivery was efficient, description was accurate and we are delighted with the look.
Fast delivery and an amazing quality rug! I will definitely come back again!
Easy purchase and delivery. Exactly like the images online.
great looking floor rugs... great seller communication and delivery. highly recommended to all.. Vince Panozzo
Really happy with my rug purchase. Great communication from Rug Emporium and was delivered quickly.