Comprised of 65% Rayon and 35% Cotton, luxury radiates from this collection and is quite simply the perfect solution for customers wanting softness and style in their space. Cotton fibre gives a soft, light feel underfoot and is a natural choice. Rayon is created from regenerated plant material that has the quality of pure silk and is anti-static. This material blend is comfortable and cool - a great choice for comfort in warm weather. A 9mm cut loop pile completes this rug and adds the benefit of texture to balance the exquisite softness of this collection.
For enhanced stability and to prevent rugs from slipping on the surface they are placed on, we highly recommend using an anti-slip pad such as Supa Rug Pad Grip.
65% Rayon & 35% Cotton
Made in India
FREE AUSTRALIAN SHIPPING
At Rug Emporium, we're proud to offer free shipping to most areas across Australia on all orders. Your order will be processed and dispatched within 1-3 business days, ensuring you can enjoy your new rug swiftly!
Estimated Shipping Times
After dispatch from our Sydney warehouse, deliveries typically take:
|Where You Live||Estimated Shipping Time|
|Sydney, Brisbane, Melbourne||3-4 business days|
|ACT, Regional NSW, VIC & QLD||5-6 business days|
|Adelaide||5-8 business days|
|Perth||6-10 business days|
|TAS, Regional SA, WA & NT||10-14 business days|
Please note that these are estimated delivery times and occasional delays may occur.
- We do not ship to P.O. boxes, Parcel Collect, or outside of Australia.
- Deliveries are made to the ground floor only.
- We do not deliver on weekends and cannot specify a specific time or day for delivery.
Outside Free Delivery Areas
While we offer free shipping to most areas across Australia, there are certain areas that may require additional shipping fees. We always try to offer free shipping however, if we are unable to find an option for free shipping and your location requires an extra fee, we will contact you with a shipping quote before processing your order. You can then choose to accept the additional shipping fee or cancel the order for a full refund.
Bulky Items & Additional Fees
We strive to offer free shipping on most of our products. However, certain bulky items, such as extra-large and oversized rugs, may require additional shipping fees due to their size and weight. If an extra fee is required for your order, we will contact you with a shipping quote before processing. As always, you have the option to accept the additional shipping fee or cancel the order.
Authority to Leave
All orders will be delivered with "Authority to Leave" (ATL), meaning they will be left at your front door or a similar secure location if you are not home at the time of delivery.
If you wish to cancel your order, please contact us as soon as possible to avoid disappointment. Generally, if the order is cancelled before the delivery has been booked, there should be no fees. However, if the courier has already been booked or the item is in transit, cancellation fees may apply. We will liaise with the courier to confirm any fees and inform you accordingly.
100% Delivery Guarantee
All our rugs come with a delivery guarantee. If an item is lost during transit, you are eligible for a replacement at no cost to you. If your delivery is outside the expected timeframe, simply contact us. We will investigate the issue and, once resolved, organise a replacement within 3 business days.
Hassle-Free Returns at Rug Emporium
Easy Return Window
We want you to love your new rug, but we understand that sometimes things just don't work out. That's why we offer a worry-free 14-day return window from the day your rug is delivered.
Return Shipping Fee's
We understand that sometimes things don't work out. To make returns smoother for you, we have a small 10% restocking fee. And don't worry about the hassle of shipping it back; if you prefer, we can handle the return shipping at a friendly discounted rate. We're here to make things easy for you!
Special Conditions for Your Peace of Mind
To ensure your complete satisfaction, please remember these key points:
- Rug Condition: For returns to be accepted, your rug should be in its original packaging, unused, and in the same condition as when it was delivered. Please handle it with care to maintain its pristine condition.
- Transit Damage: We understand that accidents can happen during transit. Any damage to the rug that occurs while it's on its way back to us may prevent us from processing a return or refund. We recommend securely packaging the rug to minimise this risk.
- Customer Responsibility: It's important to note that the rug remains your responsibility until it has been received and inspected by our team. Please ensure it's properly packed for shipping, and keep any tracking information handy for your reference.
These conditions are in place to protect both you and us, ensuring a smooth and fair return process.
Simple Return Process
To initiate a return, simply contact us for a return authorisation. We'll then provide you with the return shipping address or a quote for the return shipping fee, whichever suits you best. Remember, the rug is your responsibility until it reaches our warehouse, so pack it securely.
We aim to make your return experience smooth, and we'll process your refund within 14 days of receiving the returned rug.
We appreciate your understanding and cooperation in making your shopping experience as enjoyable as possible. If you have any questions or need further clarification, please don't hesitate to reach out. Your satisfaction is our priority!
Spill and Stains
Easy Care Options
Short pile acrylic, vintage wool
Spill and stain resistant
I am slightly disappointed in the quality of my rug. It sounded as if it would be soft to walk on and its really not. The colour is slightly different to online and it has moulted a lot. The shipping took 3 weeks. The courier used was Hunter Express and i wasn't able to track any part of my delivery so i did not know when to expect it. I emailed customer service for an update which they could not give me other than it would be 5-7 business days and it ended up arriving that day. Very frustrating waiting and not receiving tracking information.
It’s consistent with all orders and reviews. I would buy from Rug Emporium again the rug is great. However the delivery service by hunter express was so bad I will not be purchasing from here again. It was the biggest headache dealing with that terrible so called “delivery company” which can’t seam to do the one thing they’re in business for... delivering, I will reframe repurchasing from Rug Enporium until I know they’ve changed couriers. A good business wants to keep their customers happy and using a cheap delivering company that are so bad at delivering is not the way to go.
Colours of the rug ordered were not exactly as they were as seen on the website. Return took three weeks to finalise through to refund.
Like colour and size of rug but was disappointed with the feel of the rug underfoot. From the description it sounded soft to walk on but actually isn't. Delivery was terrible.They used Hunter Express. Could only track rug to Brisbane and then not able to track at all. Many phone calls later, over many days, discovered rug had bypassed my town and arrived in a town another 5hrs away. I did get a phonecall from headoffice of courier apologising for the delay of delivery but would also be reluctant to buy another rug from RE if they use Hunter Express.
This review relates primarily to the horrible experience with Hunter Express, the courier serviced used by Rug Emporium. It took 2 weeks, 6 phones calls and 3 hours on hold to have it delivered - this includes it being lost during transit. While my rug is great itself and I would recommend it as a product, I would not purchase from R.E again unless they changed courier service.