At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simply let us know within 14 days of delivery and all we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Full Returns Policy can be found here