Returns

Your satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, then we aren't either.

Simply send the rug back to us for a full refund or we can organise the return for only $29.95 per item.

  • We will gladly accept returns within 14 Days of receiving your new rug.
  • All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
  • There is a $29.95 return shipping fee per item which will simply be deducted from your refund.
  • Please allow up to 2 weeks for the refund, this allows time for shipping and inspection of the rug.

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