20 products
Rug Culture
Tripoli Natural Fibre Basket Weave Area Rug
Regular price $289
Modern yet artisanal, the Tripoli Natural Fibre Area Rug fuses excellent craftsmanship with eco-friendly materials. Handwoven from renewable natural jute fibre, this sand-hued rug is a must-have for those interested in eco-conscious accessories. A hard-wearing basket weave will keep it looking stylish in high-traffic areas.
Features
- Natural fibre rug
- Hand Braided
- Jute
- Flat Woven
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Round Jute Natural Rug Cherry
Regular price $159
The Collection of rugs are meticulously crafted by artisan rug makers of sustainably harvested jute, a fast-growing, renewable natural fibre. Hand-spun jute is braided, then woven to create a stunning contemporary rug for any look, whether its coastal chic or casual cool. This classic natural fibre rug is a must-have for an eco-friendly household. The handwoven rug creates a soft golden sheen that perfectly complements your contemporary decor. The strong fibres make this rug durable enough for high traffic areas.
Features
- Natural fibre rug
- Hand Braided
- Jute
- Flat Woven
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Risez Multicolour Natural Round Rug
Regular price $329
Elevate your interiors with the Risez Multicolour Natural Round Rug. A must-have for any eco-conscious household, this flat-weave circle pattern rug is made from renewable, natural jute. Durable and hard-wearing, it has been hand spun and braided with small colourful circles creating a bright, beautiful pattern.
Features
- Natural fibre rug
- Hand Braided
- Hemp
- Flat Woven
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Hand-Woven Copper Leather & Jute Round Rug
Regular price $149
The Collection of rugs are meticulously crafted by artisan rug makers of sustainably harvested jute, a fast-growing, renewable natural fibre. Hand-spun jute is braided, then woven to create a stunning contemporary rug for any look, whether its coastal chic or casual cool. This classic natural fibre rug is a must-have for an eco-friendly household. The handwoven rug creates a soft golden sheen that perfectly complements your contemporary decor. The strong fibres make this rug durable enough for high traffic areas.
Features
- Natural fibre rug
- Hand Braided
- Hemp
- Flat Woven
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Sesi Round Jute & Gold Leather Rug
Regular price $149
The contemporary Sesi Round Jute & Gold Leather Rug has been meticulously crafted by artisan rug makers in India. Made from hand-spun jute, it is braided then woven into a golden circular design. Durable enough for high-traffic areas, it’s a style that remains contemporary - even as times change.
Features
- Jute & PU Leather
- Hand Braided
- Hemp
- Flat Woven
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Sesi Round Jute & Silver Leather Rug
Regular price $149
With a silver-hued border, the Sesi Round Jute & Silver Leather Rug fuses natural materials with contemporary design. Made by artisanal rug makers in India, strands of natural jute have been plaited and then weaved. Cool and contemporary.
Features
- Jute & PU Leather
- Hand Braided
- Flatweave
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Piana Natural Fibre Artisan Area Rug
Regular price $219
Made from renewable, 100% natural jute fibre, the Piana Natural Fibre Artisan Area Rug appeals to tastemakers who appreciate luxury eco-friendly design. Handcrafted and finished to the highest quality, this hard-wearing reversible rug works harmoniously in the home - no matter your current decor.
Features
- 100% Jute
- Natural fibre rug
- Hand Loomed in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Piana Natural Fibre Artisan Runner Rug
Regular price $179
Made from renewable, 100% natural jute fibre, the Piana Natural Fibre Artisan Area Rug appeals to tastemakers who appreciate luxury eco-friendly design. Handcrafted and finished to the highest quality, this hard-wearing reversible rug works harmoniously in the home - no matter your current decor.
Features
- 100% Jute
- Natural fibre rug
- Hand Loomed in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Chunky Natural Fiber Barker Bleach Runner Rug
Regular price $179
This collection of contemporary hand crafted rugs are made by skilled artisans in India from the best quality natural jute. The natural fibres lend easy style and casual elegance to your setting, with an organic feel that exudes luxury.
Features:
- 100% Jute
- Natural fibre rug
- Hand Loomed in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Chunky Natural Fiber Barker Pink Runner Rug
Regular price $179
This collection of contemporary hand crafted rugs are made by skilled artisans in India from the best quality natural jute. The natural fibres lend easy style and casual elegance to your setting, with an organic feel that exudes luxury.
Features:
- 100% Jute
- Natural fibre rug
- Hand Loomed in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Chunky Natural Fiber Barker Platinum Runner Rug
Regular price $219
This collection of contemporary hand crafted rugs are made by skilled artisans in India from the best quality natural jute. The natural fibres lend easy style and casual elegance to your setting, with an organic feel that exudes luxury.
Features:
- 100% Jute
- Natural fibre rug
- Hand Loomed in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Chunky Natural Fiber Barker Green Runner Rug
Regular price $219
This collection of contemporary hand crafted rugs are made by skilled artisans in India from the best quality natural jute. The natural fibres lend easy style and casual elegance to your setting, with an organic feel that exudes luxury.
Features:
- 100% Jute
- Natural fibre rug
- Hand Loomed in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Chunky Natural Fiber Barker Green Rug
Regular price $219
This collection of contemporary hand crafted rugs are made by skilled artisans in India from the best quality natural jute. The natural fibres lend easy style and casual elegance to your setting, with an organic feel that exudes luxury.
Features:
- 100% Jute
- Natural fibre rug
- Hand Loomed in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Elos Natural Turquoise Round Rug
Regular price $329
Sustainably harvested natural jute is the star of the show in this Elos Natural Turquoise Round Rug. With a round hand made shape, contrasting turquoise patterns and a flat-weave construction, you won't find another rug like it. Hard-wearing and reversible, it's been hand woven for the ultimate long-lasting finish.
Features
- 100% Jute
- Natural fibre rug
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Hula Stunning Jute Rug Pink
Regular price $159
Sustainably harvested natural jute is the star of the show in this Elos Natural Turquoise Round Rug. With a round hand made shape, contrasting turquoise patterns and a flat-weave construction, you won't find another rug like it. Hard-wearing and reversible, it's been hand woven for the ultimate long-lasting finish.
Features
- 100% Jute
- Natural fibre rug
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Boho Whimsical Rug Yellow
Regular price $209
Featured is a masterful blend of simple yet captivating design that doesnt stray from the winning formula of past success. This material creates a rug that people will take notice of and become a topic of conversation due to the unique stylings inspired by the latest in modern design.
FEATURES:
- 100% Cotton
- Flatweave
- Hand Braided
- Made in India
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Boho Whimsical Rug Green
Regular price $279
Featured is a masterful blend of simple yet captivating design that doesnt stray from the winning formula of past success. This material creates a rug that people will take notice of and become a topic of conversation due to the unique stylings inspired by the latest in modern design.
FEATURES:
- 100% Cotton
- Flatweave
- Hand Braided
- Made in India
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Boho Whimsical Rug Grey
Regular price $209
Featured is a masterful blend of simple yet captivating design that doesnt stray from the winning formula of past success. This material creates a rug that people will take notice of and become a topic of conversation due to the unique stylings inspired by the latest in modern design.
FEATURES:
- 100% Cotton
- Flatweave
- Hand Braided
- Made in India
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Round Jute Natural Stellar Rug
Regular price $159
The Collection of rugs are meticulously crafted by artisan rug makers of sustainably harvested jute, a fast-growing, renewable natural fibre. Hand-spun jute is braided, then woven to create a stunning contemporary rug for any look, whether its coastal chic or casual cool. This classic natural fibre rug is a must-have for an eco-friendly household. The handwoven rug creates a soft golden sheen that perfectly complements your contemporary decor. The strong fibres make this rug durable enough for high traffic areas.
Features:
- Natural fibre rug
- Made in India
- Hard wearing pile
- Reversible/Double-Sided
Please note:
Allow for a slight variation of colours depending on monitor settings.
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
Rug Culture
Patras Multicolour Cotton Round Rug
Regular price $159
A real conversation starter, the Patras Multicolour Cotton Round Rug has been hand braided using 100% cotton fibres. A multicolour palette and flat-weave handmade construction create an eclectic feel, perfect for brightening up neutral décor or adding a modern bohemian vibe to your space.
Features
- 100% Cotton
- Flatweave
- Hand Braided
- Made in India
Please Note: Due to Safe practices during Covid-19, Dispatch times may be delayed up to 2 business days extra during this time
We normally process all orders and dispatch within 1 to 3 working days.
If you are not home when delivery is attempted the item will be left near the front door or similar secure position
Approximate delivery time as per schedule below after dispatch:
| Where You Live | Estimated Shipping Time |
| Sydney, Brisbane, Melbourne | 3-4 weekdays* |
| ACT, Regional NSW, VIC & QLD | 5-6 weekdays* |
| Adelaide | 5-8 weekdays* |
| Perth | 6-10 weekdays* |
| TAS, Regional SA, WA & NT | 10-14 weekdays* |
* Delivery times are estimates only and delays outside of our control may occur.
+ Due to the nature of the product, we are unable to offer free shipping to some areas. We may still be able to ship to your area, a shipping quote may be provided at your request after your rugs have been purchased. If you decide not to proceed a full refund will be provided.
Lost Items - 100% Delivery Guarantee
All items come with a delivery guarantee.
If an item is lost during transit you will eligible for a full refund or replacement
Simply contact us to let us know the delivery is outside the estimated delivery time listed above and we will send an inquiry to the relevant courier. Once the freight company has confirmed the item is lost, this may take up to a week to investigate fully, we will process your refund or replacement within 3 business days.
Full Shipping Policy can be found here
At Rug Emporium you don't have to worry, love your new rug or get a full refund (shipping charges are non-refundable) with our 100% satisfaction guarantee. This includes all returns due to colour differences.
Simple contact us within 14 days of delivery to request a return. All we ask is that the rug is not used, is in the same condition you received it and is in the original box and/or packaging.
Once the return has been approved simply send the rug back to us (address given at time of approval) and receive a full refund.
If you would prefer we can organise the return for you for a flat fee of $29.95* on each rug where free shipping was available.
If free shipping was not available on the delivery, we are unable to offer a flat rate return, however, we can still assist in book the return shipping and a quote will be given after the return has been approved.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Please ensure the rug is suitably packed for shipping. You are responsible for the rug until it has been delivered to our warehouse.
If any damage to the rug is apparent when the rug is received at our warehouse, we will be unable to process your return and refund.
If the return and refund is refused we can organise re-delivery of the rug for a fee of $29.95 (If you received free shipping initially) or a quote if outside free shipping area.
Return shipping fees will be deducted from the refund amount.
Re-delivery fee's will be invoiced prior to shipping.
Please allow up to 2 weeks for the refund to be processed after the rug has been received by us to allow time for inspection.
Full Returns Policy can be found here
General Tips
- Rotate your rug every six months to reduce uneven wear and tear
- Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors
- Have your rugs professionally cleaned every three to six years, depending on the level of use
Vacuuming
- Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting
- Avoid powerful vacuums that may pull fibres loose from the base of the rug
- Vacuum the base of your rug occasionally, as dirt can accumulate here as well
Spill and Stains
- Blot spills with a paper towel or colourless cloth, and do not wipe or scrub
- When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water
- Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt
- Make sure you choose a very mild soap free from any bleach or hydrogen peroxide
- In most cases, warm water and a small amount of soap will take care of spills if attended to quickly
- For further cleaning tips, please contact your rug cleaning professional
Easy Care Options
- Non-shed (less vacuuming): microfibre, polypropylene
- Low shed (less vacuuming): short pile acrylic, vintage wool (see Handmade catalogue for more information)
- Spill and stain resistant (less cleaning): polypropylene, acrylic
- Dirt resistant (easy to clean): sisal
